![]() petsitterkat@myway.com Home / About Me / Services and Rates / Service Policies / Pet Care Basics / Pet Owner Resources / Pet Gallery / Testimonials ABOUT ME Why use my services? What experience do you have caring for animals? What types of pets do you provide care for? What are your business hours? What hours do you make your visits and what do you do? What is your service coverage area? How long will our pet care relationship last? What will you do with our pets? Can you e-mail me to let me know how my pets are doing while I am gone? What if you get sick, who else will take care of pets? What type of personality do you work best with and what is expected of me? Do you ever decline service? How do I prepare my home and pets for service? ![]() Why use my services? I
am verifiably dependable, personable, trustworthy, affordable and
flexible. Just see my references and testimonials. I adore, completely
enjoy and truly care about animals. I firmly believe that pets are part
of the family and always give the best care. I actually started
offering professional pet care after being a pet owner who was tired of
the low quality and unethical options that were available to me
locally. And just when I found something good, later on I found
something equally bad about it. I offer services in my home in addition
to the many other service options and I include those extra services
for free others bill you for in with my basic care. You get a lot more
than what I should be charging for, only because I love animals and my
primary goal for offering this service is just that. Pets end up being
comfortable around me and know they are treated as if they were my own.
Your pets receive unhurried love and attention in addition to their
regular needs. The only thing that your pets will miss is you, and your
pet(s) will happily greet you when you return home. I engage pets in
play so that they are mentally and physically challenged. While I know
I cannot replicate you, I do my best to match your pet care routine in
the best interest of your pets. I am not a kennel by any means. I
provide personal care in a nice home setting. Your pet(s) will continue
to have their regular pampering, brushing, medicine, gourmet meals or
whatever you usually provide. In your absence, the only thing
that your pets will miss is you, and your pet(s) will happily greet you
when you return home. And on top of all this – they will have someone
new in the family in case you should ever need me! I have possessed a
federally issued contractor’s license by the Bureau of Security and
Investigative Services since 1999 confirming I have been trained,
tested, fingerprinted, background checked and passed by the FBI and the
Department of Justice, and licensed in the care, security, safety and
all Pet Care duties described of persons and property including pets
and residences. I am with pet sitting trade organizations and groups
that offer accreditations and training such as Pet Sitters
International (PSI) and Professional United Pet Sitters (PUPS) and I am
bonded and insured to name a few. I also update my qualifications often
to test the quality of available qualifications to others in my
industry. After all, I want you to have the best! ![]() What experience do you have caring for animals? I
have experience since the 1980’s caring for a variety of species from
dogs and cats to fish, birds, reptiles and mammals. Throughout my
childhood and even up until now I have been the proud mommy of 6 cats,
3 dogs, and 2 rats. I also have been the proud auntie of 5 cats, 7
dogs, 2 parakeets, 2 finches (not counting the aviary of over 1,000
finches), 4 small animals and 4 reptiles. In the course of
providing services I have also added 13 new kitties, 2 birds, 2 small
critters, and 16 new doggies into my extended family as well. Of
course there is always room in my extended family for more critters. In
my time I have rescued kittens from abandonment and have found new
homes for them where they have thrived. Countless families with whom I
know very well with their animals when they go out on vacation have
trusted me and the numbers keep on climbing. I go out of my way to
learn about new species and have succeeded in improving their health
while their owners left town. In some cases I have been able to educate
those pet parents about what I had learned so they can continue
providing that excellent care when they return home. I have always
approached animal care in this manner and will consult a veterinarian
for questions or concerns when it comes to a new species. Cats and dogs
have always been a staple pet in my family so I know how to train and
control even the most rambunctious ones regardless of size. I have even
trained rats to hand feed and cared for small birds. Through word of my
mouth more and more family and friends contacted me to help with their
pet care needs. Many of my clients have applauded me for the level of
care I supply and appreciate all the little extra details I put into
the care of pets. I have spent all my free time reading, interviewing
pet-professionals, putting together care booklets for individual
species, studied biology, watched countless dog training and pet care
programs and joining groups to understand the nuances of caring for all
types of animals. And I look forward to every new opportunity with new extended family members – so what do you say – can I join the pack? ![]() What types of pets do you provide care for? I
serve most domestic pets such as dogs, cats, reptiles, amphibians,
reptiles and amphibian (herpitile species), fish, birds, and small
mammals. Livestock and large pens of animals I typically do not provide
service for. However, I will consider enclosures larger than a standard
cage, aquarium or terrarium but will accommodate the price, as more
time is necessary to care for pet(s), clean the enclosures and stock
the enclosures. If you have a more unusual pet(s) or one that is not
listed, please inquire about care for them as I always enjoy learning
more about other species. However, I will not provide care for
arachnids and other non-feed insects for safety and security reasons
that arise in natural disasters that result in those pets becoming
loose (I am a little uncomfortable handling these critters in this case
but still love them the same). ![]() What are your business hours? Since
I personally handle all services 24 hours of each day, I do not have
specific "office" hours. I do try to keep business hours for the
office aspects of pet care in which case for all tasks is generally
during daylight hours 7 days a week and for phone calls Monday through
Sunday between 1pm and 6pm. However feel free to email anytime. ![]() When do you make your visits and what do you do? I
offer all types of visits from 30 minutes, hourly, to half day to full
day visits and are customized to you and your pets needs. Generally
visits are once a day for all animals; however, it's far better for
older and very young animals and certain breeds and species to be seen
more often each day. Your pet(s) could be undergoing a medical
emergency, be stuck somewhere, have knocked over a water bowl, a pipe
might have burst or furnace or power gone out. At a regular time
for each visit, they are given their own special fresh food and water.
Litter boxes and enclosures are scooped, dogs given potty breaks and
walks, playtime, mail, newspapers and packages are brought in, plants
are watered as you request and curtains and lights can be adjusted to
give your home that 'lived in' look. I won't leave until your pets get
my undivided loving attention and playtime or until the requested visit
has expired. Please make sure to schedule enough visits in with your
budget and request to accommodate ALL your pets. You’d be surprised how
many 3-10 minutes tasks can add up to a few hours a day worth of work.
My regular visit hours are usually from 8am - 7pm but can extend this
time frame if it should need be. The 30-minutes visit will allow
time for all duties to be completed properly for most house holds,
however multi-pet households, doggy households, elderly households, etc
may require more time. I do suggest that if you need after hour care or
multiple visit care that you opt for longer visits or scheduling
boarding as they benefit both parties in a variety of ways. Please be
aware though that safety is always a concern for pets and pet sitters
and I prefer not being out too late at night even with a dog. I
strive to get all visits done in daylight hours, however this is not
always possible. Occasionally, there are times when I may be out
before and/or after the scheduled time due to unforeseen schedule
changes, weather, traffic or emergencies, etc. Please schedule me to
come frequently enough to avoid unnecessary accidents and loss of
service needs. Any extra time spent will be billed accordingly to
30-minute visit rate. I will maintain a daily log and can leave copies
of how each day went upon request. ![]() What is your coverage area? Since
I am on the border of San Diego and La Mesa I offer visits and walks
within a 15 block radius of that border. I have been known to expand
the coverage area so if your location is questionable feel free to
contact. In an effort to give the best possible service to every client
including in case of emergency or natural disaster, I stick closely to
my service area. During the fires of 2007 other sitters were not
allowed access to their clients neighborhoods (even with signed
permission to enter contracts) because they were not residents of the
area, as a result to make sure I can get to you I should be living in
the area and not be prevented from entering the area in an
emergency. If you are not in my service area, and would really
like me to take care of your pet(s), I would be happy to assist you if
I can, especially if it’s for longer visits. I offer a myriad of
options for pet care ranging from services in your home as well as
mine. For services to a client’s home out of the service area,
rates accommodate normal commute and time spent for the area. If you
still need assistance and your needs are not a match at this time, feel
free to contact me as I can refer you other qualified sitters I network
with. ![]() How long will our pet care relationship last? For as long as you need me! I intend to be available as long as you have your pet(s). ![]() What will you do with our pets? Walk,
play, cuddle, hug, kiss, groom, pet, brush, bathe, feed, let out, clean
up - whatever you specify and whatever comes naturally or requested by
the client. ![]() Can you contact me to let me know how my pets are doing while I am gone? Yes.
Even if this means frequent short reports each day by text or email. It
is understood that your pets are family and that you want to know their
status. You may email anytime as messages are checked often throughout
the day. A prompt return email or call to a client can always be
expected from me. I supply a Daily or Weekly Log (a.k.a. “Pet Diary”)
that I will discuss during the initial consultation that is a detailed
status report upon completion of service. This will serve as a “how
things went” report as well as an educational tool for your pet care
needs. It keeps you on the up and up while you are gone. Please make
sure to provide any contact information of where you will be and
specify this request during our initial consultation. ![]() What if you get sick, who else will take care of pets? I
will be your sitter, however if absolutely necessary and required I may
enlist help with busy holidays, sick days, multiple pets or multiple
bookings with prior approval from the client if time is permitted. For
boarding, I will be the only person besides my better half caring for
your pets. I may require a driver or taxi service for transportation
purposes as emergencies do arise, however anyone that is not authorized
will not enter your home for safety and security purposes. Where
possible, you will have the opportunity to meet others that may be
enlisted to assist the busy days on or before the first meeting. While
I could probably grow my business to include employees or independent
contractors, I have no plans or desire to do that. I want to keep
the personal aspect of a small business and I want to be the person who
actually visits your pet(s). That is the only way I can be
assured my services are up to standards and, after all, taking care of
your pet(s) is the most enjoyable part of my business. ![]() What type of personality do you work best with and what is expected of me? My
clients are passionate about their pets. They are thorough and prepared
in their instructions about their pet's care and they keep me in the
loop about any changes in the care they need. Clients who work
best with me are flexible when an emergency arises, have a great sense
of humor, communicate effectively and go out of their way to let me
know how I am doing! Overall, my clients are vivacious, passionate
people who treat me like a valuable member of their pet-care team, and
they refer me to their friends and colleagues who have similar pet-care
challenges. I work best with pet owners who give me ample opportunity
to build our relationship with their pets. The more often I see
and care for your pets, the better the relationship becomes. I like to
consider my clients more than just clients, but friends. ![]() Do you ever decline service? Rarely,
but this can happen if your pet(s) are too aggressive, if I do not feel
comfortable with the arrangements you have made for their care, if
policies, contracts or other conditions are breached, if I am missing
required information or payments prior to service, or if you are out my
coverage area for in client home services. ![]() How do I prepare my home and pets for a pet care service? Preparation
can make a big difference in how smoothly things go for your pet(s)
when the pet sitter comes to visit. I will provide a checklist guide
for you at the time of initial consultation or feel free to request a
copy via email. It will go through everything you need to know to
prepare for sitting services which includes security procedures, pet
care preparation, supplies, cleaning needs, household and other
instructions you will require of me. |